SBES realises that customers are very busy people and places great importance on customer service. All enquiries are dealt with as quickly as possible.
Our dedicated 24/7 Product and Technical Support Division is responsible for resolving all technical queries relating to the entire SBES product range of lone worker alarms.
For new systems, maintenance is inclusive for the first 12 months under our 12 month warranty.
Our Maintenance Department will write to you 1 month prior to expiration of your warranty offering you an annual maintenance/service agreement. 12 month warranty.
Under the annual maintenance agreement/service agreement we shall:-
For SBES Responder & SBES Protector maintenance, all units must be returned to SBES.
Vital for successful implementation of lone worker alarm system
Ensure that your lone worker alarm system is installed correctly and quickly operational
It is pointless investing in a system if your staff are not fully trained
Dedicated 24/7 Product and Technical Support Division for resolving all technical queries